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Chapter 8: SF Ombudsperson

Surgical Foundations Ombudsperson

An ombudsperson has been appointed for Surgical Foundations so that the residents might have a neutral person to whom they can turn to for advice or help in case there are any concerns (e.g. with the evaluation process). 

Using an alternative dispute resolution sensibility, an ombudsperson can provide options to residents and provide mediation for conflicts, whilst maintaining confidentiality.  He/she/they may also track problem areas, and make recommendations for changes to policies or procedures in support of orderly systems change.

The following policy with the respect to an ombudsperson has been drafted for Surgical Foundations:

  • The ombudsperson will be suggested by the Surgical Foundations Director and appointed after review by the Surgical Foundations Committee
  • The ombudsperson will serve for 5 years *renewable upon request and review
  • The ombudsperson may at any time give notice of resignation
  • The ombudsperson appointment will be reviewed yearly by the Surgical Foundations Committee
  • The ombudsperson appointment may be withdrawn by the Surgical Foundations Committee if it is felt that the ombudsperson’s position/responsibilities have changed so that he/she/they are no longer in a position of neutrality with respect to the residents in Surgical Foundations.

As of November 2019, the SF Ombudsperson is:

Dr Graeme Fraser

Dr. Graeme Fraser, MD, FRCP
Assistant Professor

     Department of Medicine, Hematology & Thromboembolism, Department of Medicine

     Department of Oncology, Division of Malignant Hematology​

A second resource is the Resident Affairs website for Post Graduate Medical Education, website found here.

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